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The Benefits of Booking Direct vs. Using Online Travel Agencies (OTAs)

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Booking a stay in today's travel landscape has never been easier, thanks to a plethora of options, including Online Travel Agencies (OTAs) such as Expedia, Booking.com, and Airbnb. While OTAs are convenient and popular, booking directly through a serviced accommodation provider's website frequently offers benefits that you won't find elsewhere. Whether you're an experienced traveler or planning your next trip, here's why booking direct may be the better option for your next stay.


Exclusive Discounts and Special Offers

One of the biggest perks of booking directly through a serviced accommodation provider is access to exclusive discounts and offers. Many providers offer direct booking incentives such as:


  • Discounted rates

  • Free upgrades

  • Early check-in/late check-out


When you book through an OTA, you typically pay the standard advertised rate. By booking directly, you can take advantage of promotions that are not available on third-party websites, giving you better value for your money.


Better Communication and Personalized Service

When you book directly with a serviced accommodation provider, you can communicate directly with the staff who will be handling your stay. This allows:


  • Personalised Requests**: Whether you need an extra bed, have special dietary requirements, or want a room with a specific view, direct booking makes it easier to ensure your preferences are noted and followed.

  • Faster response times**: When issues or questions arise, you deal directly with the accommodation staff rather than a third-party service, resulting in faster resolutions.

  • Clearer terms**: Booking directly ensures you understand all cancellation, change, and fee policies, which can be unclear or stricter on OTAs.


No Hidden Fees or Surprise Charges

OTAs frequently include hidden booking fees, service charges, or additional taxes, which can increase the total cost of your stay. While these may be mentioned subtly during the booking process, they can come as a surprise when you receive the final bill.


Booking directly often results in a more transparent price, with fewer hidden fees. This enables you to budget more accurately, knowing exactly how much you'll be paying at the end of your stay.


Greater Flexibility with Changes or Cancellations

Changes to your travel plans occur, and flexibility is essential. Booking directly with the serviced accommodation provider usually entails:

  • Flexible cancellation policies

  • Freedom to change booking dates

  • Lower or no penalties for last-minute changes


OTAs typically have stricter cancellation policies, often with additional fees. In some cases, OTAs require you to go through several layers of customer service just to make a minor change to your reservation.


Loyalty Programs and Rewards

Many serviced accommodation providers offer loyalty programs or rewards systems that you can only access through direct bookings. These programs often include benefits such as:


  • Points for free stays

  • Discounts on future bookings

  • Access to exclusive deals or perks


If you're a frequent traveler, these loyalty programs can add significant value to your long-term accommodation costs and enhance your overall travel experience.


Supporting Local Businesses

When you book directly, more of your money goes to the accommodation provider rather than third-party booking platforms, which charge a commission (sometimes up to 15-25%). Supporting local businesses in this way allows them to reinvest in their properties, provide better services, and improve the overall guest experience.


Direct Access to Special Requests and Personal Touches

When you book directly, you can easily accommodate special requests such as late check-ins, room preferences, or additional amenities. The accommodation provider can better meet your needs because they receive the request directly rather than through a third-party platform, which may not convey all of the details.


When you book direct, you can have direct conversations with the staff to ensure that your stay is tailored to your specific needs. Whether you're planning a surprise for a loved one or seeking recommendations for local activities, you're more likely to receive a personalised touch that improves your stay.


More Secure and Accurate Bookings

Direct bookings ensure that your reservation is handled directly by the property, reducing the risk of errors or overbookings that can occur when using third-party platforms. Your reservation information is securely managed by the accommodation provider, giving you peace of mind.


While online travel agencies (OTAs) provide convenience and the ability to compare different accommodations, booking directly with a serviced accommodation provider frequently provides better value, flexibility, and a more personalised experience. From exclusive discounts and offers to improved communication and fewer hidden fees, the advantages of booking directly are obvious. The next time you plan a stay, consider visiting www.coraxeshortstays.co.uk official website to make the most of your reservation and have a stress-free experience from beginning to end.

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